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FAQS

  • 1. How much does each of your services cost?
    Our prices depend on many factors. To get a better idea of the cost of what you need, send us an email or give us a quick phone call. We’ll ask a few questions about your project and needs. After a short discussion, we should be able to give you a ballpark number.
  • 2. What are your payment terms?
    Generally we require a 40% deposit. The final 60% at launch.
  • 3. How long does it take to build a site?
    Our standard websites take approximately 20 days from start to launch. Our Online shops take approximately 40 days from start to launch. This time will vary from project to project.
  • 4. Can you help me update my existing website that another web firm built?
    No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft.
  • 5. Can you manage to photo shoot my products for my website?
    No unfortunately we do not provide photo shooting services for your products.
  • 6. Once my website is built, what after-sales service do you offer?
    It is very important to have a plan for making your website successful after it goes live. We offer consulting, marketing, advertising, search engine optimization (SEO), search engine marketing, Adwords, social media management, Lifetime Support maintenance plans and enhancements for both, your post-launch activities and your ongoing monthly and annual plans.
  • 7. Can you promote my Business on Facebook and Instagram?
    Yes we can effectively promote your business on Facebook and Instagram only if you own a Facebook Page and a Facebook Manager Account linked to your brand's name. If you don't have these two requirements we can create them for you.
  • 8. My computer has a virus, what should I do?
    If you suspect that your computer got infected with a virus or malware give us a call at our 24/7 virus emergency line and we will give you step by step instructions on what you should do in order to save your important documents and clean your system.
  • 9. What kind of photos can you retouch?
    We offer advanced photoshop services so we can retouch and manipulate any type of photo you can think of, even old damaged photos.
  • 10. Will you claim the copyright of the retouched photos?
    No. Our job is only to provide the editing service to our clients. The client is the only copyright owner of the photos.
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